Shipping policy

We currently deliver across India to all metros and major non-metro cities.
We have tied up with a reliable logistics partner that ensures reliable delivery of all products across cities. We try our very best to ensure that there are no delays in shipments, but sometimes it's beyond our control.
The seller generally packs the product ordered within 2 business days. In case the product is mode to order, the timelines for getting the product ready are mentioned on the website 
Our logistics partners are notified once the vendor has your product ready for dispatch. They pick up the product from the seller and dispatch it to the customer location. The general timelines for delivery post pickup is 3-4 days. 
Our operations are live across all business days (except Sundays and National Holidays) For any product related issues during delivery, you can contact us on and we shall revert to you within 24 hrs.
The User agrees to indemnify, defend and hold harmless the Company and its affiliates, officers, directors, employees, consultants, representatives, shareholders, vendors, users, etc. (“Indemnified Parties”) against any/all losses, liabilities, claims, damages, demands, costs, expenses, attorney’s fees or other losses arising out of or in connection with any claim, suit action, or other proceeding brought against the Indemnified Parties.
  1. It is expressly made clear to You that Saukhyam does not manufacture any of the products that are listed on this Platform.
  2. User understands, agrees and acknowledges that Saukhyam is an intermediary and online e-commerce marketplace. The ‘contract for sale’ of the products, if any, shall be a bipartite contract between User and sellers enlisted on the Platform.
  3. Any claim that the User may have with respect to the quality, appearance, nature, consumption, usage or any other attribute(s) of the products shall be pursued by the User directly with the seller and Saukhyam shall not be made a party to any such claim. User hereby waives any claim and releases Saukhyam from and against any and